client-orientation

An approach based on the assumption that long-term business success is dependent upon client satisfaction. A company's products, processes and strategies are evaluated according to the extent to which they benefit clients.

This glossary has been prepared by Dussmann Service, the largest private multi-service provider worldwide. Dussmann Service offers integrated facility management, technical management , catering (e.g. for hospitals, seniors' facilities, child care facilities, schools and universities), security and fire services, reception, cleaning services, vehicle valeting, commercial management and energy management for companies and organizations in both the business & industry and the social and care sectors.

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