ISO 9001
ISO 9001 is maintained by ISO, the International Organization for Standardization. The requirements for a quality management system include:
- determination of procedures;
- keeping adequate records;
- regular review of individual processes and corrective measures
- continuous improvement process (CIP)
- Certification to an ISO 9001 standard certifies that consistent business processes are being applied.
About this glossary
This glossary is provided by Dussmann Service, the largest multi-service provider worldwide. Dussmann Service offers integrated facility management, technical management , catering (e.g. for hospitals, seniors' facilities, child care facilities, schools and universities), security and fire services, reception, cleaning services, vehicle valeting, commercial management and energy management for companies and organizations in both the business & industry and the social and care sectors.
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