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The Dussmann Service Facility Management Glossary with definitions of facility termini (please use navigation, right) including:

:: QM audit

Systematic, independent process which serves to evaluate the processes according to requirements and guidelines. :: more

Quality assurance is the sum of all activities to achieve quality management objectives.

Reprocessing of old materials into new products e.g. glass, paper, cardboard, metals such as iron and aluminum and synthetics more